The second-hand marketplace Users Voice Frustration Regarding Sizing Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel but did not contact all users about the change.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with other platforms.
It has advised users to review their products and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Modifications
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods after backlash from users.